1. Information We Collect

We may collect and process the following categories of personal data:

Information you provide directly:

• Contact details: Name, email address, phone number, postal address.

• Enquiry details: Information you provide when filling out contact forms, requesting a charter quote, or enquiring about aircraft acquisition, sales, or art curation services.

• Correspondence: Records of any communication between you and SLG.

Information we collect automatically:

• Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

• Usage data: Information about how you use our Site, including pages visited, time spent, and referral sources.

• Cookies and similar technologies: We use cookies to enhance your experience. For detailed information, please refer to our Cookie Policy.

We do not collect sensitive personal data (e.g., racial or ethnic origin, political opinions, religious beliefs, health data) unless you voluntarily provide it with explicit consent.

​

2. How We Use Your Information

We use your personal data for the following purposes:

​

To respond to your enquiries and provide requested services:

Contractual necessity / Legitimate interest

​

To process charter bookings, aircraft acquisitions, and sales transactions:

Contractual necessity

​

To provide art curation and advisory services:

Contractual necessity

​

To send you information about our services (only with your consent):

Consent

​

To improve our website and services :

Legitimate interest

​

To comply with legal and regulatory obligations:

Legal obligation

​

We process your personal data fairly and transparently and limit our use to what is necessary for each specific purpose.

​

3. How We Share Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

• Service providers: Third-party companies that help us operate our website, process payments, or provide services (e.g., aircraft operators, maintenance providers, art logistics partners). These providers are contractually obligated to protect your data and process it only for specified purposes.

• Regulatory authorities: Where required by law, we may disclose information to comply with legal obligations, regulatory requirements, or enforceable governmental requests.

• Professional advisors: Lawyers, accountants, and insurers who provide professional services to SLG.

• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

​

4. International Data Transfers

SLG operates globally across Europe, Türkiye, the GCC, Asia, and South America. Your personal data may be transferred to and processed in countries outside your country of residence. Where we transfer data to countries that do not have an adequacy decision by the European Commission or UK authorities, we implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data remains protected.

​

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

​

Enquiry and contact data - 3 years after last contact

Client transaction data - 7 years (for tax and legal compliance)

Technical and usage data - 12 months (anonymised thereafter)

​

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you.

• Right to rectification: Request correction of inaccurate or incomplete data.

• Right to erasure: Request deletion of your data ("right to be forgotten").

• Right to restrict processing: Request limitation of how we use your data.

• Right to data portability: Request transfer of your data to another service provider.

• Right to object: Object to processing based on legitimate interests or direct marketing.

• Right to withdraw consent: Withdraw consent at any time where we rely on consent as the lawful basis.

• Right to complain: Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at office@theslg.co.

​

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These include:

• Encryption of data in transit and at rest

• Access controls and authentication measures

• Regular security assessments

• Staff training on data protection

In the event of a data breach, we will notify you and the relevant supervisory authority without undue delay, in accordance with applicable laws.

​

8. Cookies

Our Site uses cookies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings. For detailed information, please see our Cookie Policy (available on our website).

​

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.

​

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the "Last Updated" date. We encourage you to review this policy periodically.

​

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

SLG
Email: office@theslg.co
Website: www.theslg.co
Phone: +33 6 68 06 43 28

​​